Thank you for shopping at daubigny.us. This Shipping Policy outlines our procedures and regulations regarding order processing, shipping and delivery.

  1. Order Processing TimeOrders will be processed within 1 to 3 business days after successful payment.Order processing is conducted Monday to Friday, excluding weekends and legal holidays.Orders placed after 4:00 PM on Friday will be processed on the following Monday.Once your order is shipped, you will receive a shipping confirmation email with your tracking number and delivery details.Please note that order processing time is separate from transit shipping time.
  2. Delivery DestinationsCurrently, we provide delivery services for customers located in the United States.Service coverage may vary depending on our shipping carrier’s service area. If your location is unavailable at checkout, delivery is not currently offered to that destination.
  3. Estimated Delivery TimeDelivery time varies by destination.United StatesEstimated delivery: 7–12 business days

The above delivery times are estimated only. Actual delivery may be delayed due to customs clearance, weather conditions or carrier delays.

  1. Shipping FeesAll orders enjoy free shipping.We may offer free shipping promotions from time to time. If any promotion is ongoing, relevant information will be clearly displayed on the checkout page.Once an order has been shipped, any shipping fees paid are non-refundable.
  2. Order TrackingAfter your order ships, you will receive a tracking number via email.Tracking information may take 2 to 5 business days to update, depending on the carrier’s processing speed.
  3. Customs, Duties and TaxesFor international orders, customs duties, taxes or import fees may apply according to local regulations of the destination country.These fees are determined by local customs authorities and shall be fully borne by the customer.
  4. Delivery Delays or Lost PackagesWe work with reliable logistics providers; however, delays may occur due to the following reasons:Customs inspectionBad weather conditionsCarrier service interruptionsPeak seasonal shopping periods

If your order does not arrive within the estimated time frame, please contact our customer service team for assistance.

  1. Incorrect Shipping AddressCustomers are responsible for providing accurate shipping information at checkout.We may not be able to modify the shipping address once the order has been dispatched.If the package is returned due to incorrect address information, additional shipping fees may apply for reshipment.
  2. Contact UsDaubignyPhone: +86 15888922821Email: support@daubigny.usAddress: No. 127, Wenchuang Road, Huangzhai Town, Pujiang County, Zhejiang Province 322200, China